Integrity Matters

Without integrity nothing worksMichael Jensen

Excellence in your leadership requires you to demonstration of integrity. Integrity in your business and personal life is fundamental to you being an honourable person with trustworthy character. A leader without integrity lacks credibility and authenticity.

Warren Buffet remarked – In looking for people to hire, you look for three qualities: integrity, intelligence and energy; and if they don’t have the first, the other two will kill you.

Recently, one of my mentors reminded me powerfully – You don’t need to defend, you don’t need to prove; you just need to be the person that you are and act with integrity.

 So, here follows a few questions to set the context:

  • What if every person within your organisation were demonstrating integrity?
  • How would your organisation be?
  • Does the quality and integrity of relationships matter?
  • How might you demonstrate integrity even more?
  • Does thinking about how you want to be remembered as a leader have anything to do with how you demonstrate your leadership?

What is Integrity?

There sometimes exist confusion between integrity, morality and ethics. When you are acting with integrity, you honour your word. It is neither whether you are good or bad, or what should or should not be.

Werner Erhard et al suggest that in fact, integrity is far more than that. Integrity is actually a phenomenon in and of itself. Webster’s dictionary, defines integrity as a state or condition of being whole, complete, unbroken, unimpaired, sound, perfect condition.

Integrity – being whole and complete is fundamental to being an excellent leader. There exists an atmosphere of trust when a leader’s word can be trusted and as such integrity is a necessary condition for workability, which determines the available opportunity for performance within a unit or organisation. That means operation or behaviour to increase effectiveness and agreed outcomes. Werner Erhard et al states: To the degree that integrity is diminished, the opportunity for performance (the opportunity set) is diminished.

So what does it mean to honour your word?

You either keep your word, or as soon as you know that you will not keep your word, you say that you will not be keeping your word to the people who are counting on your word and you acknowledge the impact of not keeping your word to yourself, to the team – others, and the impact on the performance of your organisation as a whole.

If everyone were clothed with integrity, if every heart were just, frank, kindly, the other virtues would be well-nigh useless.

  • Moliere [Jean Baptiste Poquelin]
  • Tartuffe, V, i (1622-1673)

 So, here follows a few questions to set the context:

  • What do you consider to be the meaning of integrity?
  • Does the quality and integrity of relationships matter?
  • How might you display integrity?
  • Does thinking about how you want to be remembered as a leader have anything to do with how you demonstrate your leadership?

The bottom line in regard to integrity, you will discover that integrity resides in the ability to establish yourself as your word, to be true to your principles, and ultimately, be true to yourself. You will discover that integrity is not constrained by, nor does it reside in, rules, prescriptions, or imposed demands. Integrity creates an environment of freedom, power, and joy.

Problems inherent in the lack of integrity is related to collective denial and self-deception. Shared values and assumptions play a positive and necessary role in holding any group together. But when a team of senior managers suffer from collective denial and self-deception—when they cannot unearth and question their shared assumptions—they cannot innovate or make corrections to the course of actions effectively. That often leads to business and ethical disasters.

Integrity and Relationships

The most important relationship that you have in the world is the relationship you have with yourself.

  • What is the legacy that you want your leadership to leave?
  • Are you comfortable as the leader you are in your leadership or are you trying to be someone else?
  • Are you true to yourself?
  • Are you able to live up to your own expectations or are you living with the expectations of others?
  • Do the expectations of others leave you feeling inadequate and incomplete?

Integrity means being true to yourself: being honest, decent and impeccable with your word both to yourself and in dealing with others. When you are guided by integrity, your thoughts and words are in alignment with each other and your actions align with your principles.

Don’t ever stray away form yourself to get closer to someone else.

So what are the principles that are guiding your thoughts, choice and decisions?

There is no living thing that is not afraid when it faces danger. The true courage is in facing danger when you are afraid.

  • Frank Baum, The Wonderful Wizard of Oz

Your conduct speaks louder and more eloquently than your words.

A person may forget what you said but the person may never forget the feeling your conduct evoked in that person.

Your conduct becomes the root for your reputation and self-respect. Integrity demands courage, the courage to be you, the courage to do the right thing? Courage to follow your intuition (inner tuition), courage to go against the crowd and when needed courage to stand alone, if and when your conscience tells you to do so. Courage to live your truth, act on your truth and lead with integrity.

I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.

  • Nelson Mandela

Displaying Integrity

No matter how educated, talented, rich, or cool you believe you are, how you treat people tells all. Integrity is everything.

When you display integrity, you can be counted on to stand up for what is right, even if it is unpopular, you can be counted on to behave with honour even when you are not under scrutiny.

The display of your integrity allows other people to trust you because you can be counted on as a person who values your commitments and you seek to live by your commitments, even when those commitments are challenging to fulfil. Commitment to your staff, to your family – social and biological, and the commitment to work towards creating a better world creates a pivotal space for loving relationship and shared enterprises.

You honour a principle: I will have the moral courage to make my actions consistent with my knowing of right and wrong.

 How do you want to be remembered as a leader?

Think hard About Your Framing

Thoughtful framing means communicating your vision, mission, purpose, shared values key principles and interventions in a way that enables your people to understand what you have in mind. A well-framed communication strikes a cord in people, speaking to their hopes and fears. It means starting where people are, not where you are. Well-framed communication inspires people to move forward.

Remember Martin Luther King Jr, he anchored his dream in the American dream. By doing so he reminded Americans of the starting point for their nation, challenging people to give life to their dream, not only his own.

People use specific nature to choose and decide, some people are very logical in their approach and others give more attention to their intuition. It is important that you connect your language to resonate with the varying preferences of people in regard to influence, interest and choice. Host steady, poised listening, listening silence and be interested in people’s thoughts on innovation be interested to hold the centre of people’s attention.

I have found that throughout my various leadership roles I have been able to bring out the best in people through adapting certain qualities, such as:

  • Pointing to long-term solutions rather than quick fix.
  • Framing the challenges inside of integrity and offering interpretations and current realities even when it made some people uncomfortable.
  • Using discomfort to drive progress balancing caring and challenging to achieve results.
  • Levering unusual networks of relationships within as well as outside the business.
  • Focusing on developing people so that they are able to harness adaptive capacity to deal with on-going change and transition.
  • Expanding the circle of individuals and teams who need to be consulted in exploring possible solutions to problems.
  • Asking more questions than as opposed to issuing more directives.
  • Building extra time into meeting agendas so that important issues are not bypassed.

What is the framing for your leadership inside of integrity?

Dr Neslyn Watson-Druée. High Performance Coach

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Personal Relationships

On 8 April I wrote about Major success in the 21 century will be marked by the quality of relationships. Relationship with yourself, business relationship with your customers and stakeholders, and personal relationships will all be hallmarks that define your success.

I further developed the theme by exploring your relationship with your inner child. Today my focus is on personal relationships. Your personal relationships will matter in terms of what you will be able to achieve.

Your personal relations are the roots which anchor your advancement and success. Most of us spend over 95% of our lives interacting with others. Over 80% of job terminations are due to poor relationship skills not poor technical skills. Creating effective relationships with those you need to get you where you want to be makes good personal, interpersonal and corporate sense.

Today’s global interactions require people in organisations to form relationships, share goals and work collaboratively and corporately to achieve those goals. The concept of a team as a static entity is no longer realistic; teams are a network of interdependent relationships. There are business activities that do not require formal team- work but all business activities involve relationship skills and in an ever increasing complex global environment you are now required to be effective in many diverse relationships.

You need to make relationships work for you, for others and for your organisation. That means that, you will need to frequently examine how the relationship is working or not working. You may need to renegotiate the terms of the relationship and form psychological contracts with others in order to get desirable outcomes on all sides. Poor relationships at work create stress for you and for others. Stress is the number one cause of absenteeism at work.

In 2006, Lord Hunt of Kings Heath underlined the cost of sickness absence to the British economy. The estimate in 2006 puts the cost of stress to the economy at around £12 billion per year, with absenteeism in the private sector making up around £8 billion of the total. In 2007  The Health and safety Executive informed us that Workplace stress costs Great Britain in excess of £530 millionThe estimate in 2013 is that stress is costing the UK economy about £30 billion and the cost of family break down about £44 billion.

As a leader it is your business to enable others to have good relationships at work. It means creating space for your people to think, to solve problems and make decisions. As a Thinking Environment® and One Command coach I have seen first-hand that it makes good business sense for companies to invest in improving the financial bottom line by investing in private coaching for staff.

To be competent with good relationship is a hallmark of your emotional intelligence. You can improve your competence with relationship skills through coaching.  I encourage you to underpin your relationship skills with skills with conflict resolution and influencing with integrity.

Build Your Relationship and Nurture Your Inner Child

Yesterday I focused on business relationship. Today my focus is on your relationship with yourself. Your relationship with yourself is monitored by your inner child. The experiences stored in your brain from the time you were conceived, the beliefs that were passed onto you in your formative years and the beliefs that hold are constantly monitoring your behaviour and action.

That is why it is important to take action to review your beliefs and clear out the beliefs that no longer serve you. It is possible for you to sabotage your best efforts without even being aware that you are doing so. I believe that everyday your inner child seeks to communicate with you. The difficulty is that maybe:

  • You neither understand the importance of communicating with your inner child nor the benefits of healing your inner child where necessary.
  • You are unaware that success or failure is strongly associated with your inner child.
  • You have never experience or being taught how to connect with your inner child.

You can achieve your greater potential by working with your inner child. Some of the benefits of working with your inner child are that you can:

  • Improve your happiness and success through the dialogue with your inner child, which allows you to take action from the insights that you gain.
  • Becoming the person you wish to be. Your path to wholeness requires that you travel internally, to reconnect with your heart which is the sacred part of yourself, that connection opens up your desires, your spontaneity, your ability to trust, and to give and receive love.
  • Your inner child is a part of you that you want to know, so that you may reclaim the power and sanctity of your very own nature, inclusive of your emotions and feelings. In so doing you open your heart  to live connected with yourself, as well as enabling you to connect and have meaningful relationship with yourself and with others.

I believe that your awareness and emotional competence is grounded in the experiences of your inner child. The most radical part of having excellent relationship with you, is how well your inner-child-work plucks and plays the resonant chords of your emotional memory and psychic life that are trapped away in long forgotten childhood experiences.

I believe that you can explore the relationship with yourself and find a whole new mind. You can enhance your success through building new brain pathways. You can change the programme in your sub-conscious to know another way to feel about the world. Remember you were born to win.

I believe that your perspective on life and your relationship with yourself is bound up with your inner child. You can be no better with others than you are with yourself. I believe that you can heal your emotional wounds by working with your inner child.

Your first step to becoming a prosperity master is through your inner child. You are always acknowledging every element of which you are, for example, you see this acknowledgment of yourself.

As you reinvent yourself in different phases of your life, you assign new descriptions for your: protector, warrior, sage, magical child, innovator, and creative thinker etc.  I believe that you are a spiritual being having a human experience and that your journey to your inner child reveals multi-phases of your transformation and growth.

 Your inner child’s mind within you is full of creative pictures. These images probe your soul, unveil the power within you, shine light and darkness and unleash your understanding of your desires, love, harmony, dissatisfaction and conflict.

As a coach I have had the privilege to enable a large number of individuals to go through the process of inner child work to bring out the greatness within them. If you were with me on those occasions, every time you would hear the report: It was one of the most profound moments of change in their life.

Just trust that your conscious and unconscious minds are working together, and know that your inner child work will bring out your confidence and the greatness within you. Take time to consider: What would you like to change, improve or remove from your life? Contact me and enjoy the journey!


Building Relationships

Building Relationships:
Major success in the 21 century will be marked by the quality of relationships. Relationship with yourself, business relationship with your customers and stakeholders, and personal relationships will all be hallmarks that define your success.

Today I will focus on business relationships. So how much time are you giving to building winning relationships with your clients and customers? Do you have someone in your business who is responsible for ensuring that the relationship with customers and clients is receiving high priority?

How confident are your customers and clients in the knowledge that you will deliver what you said you would deliver regarding the quality of your service or products and at the time you said you would deliver? Do your clients trust you to be consistent with quality?

Trust is the glue of life. It is the founding principle that holds all relationships in harmony. I work with businesses to give good attention to building relationship capital. This requires you as a business owner or entrepreneur to understand and identify the key relationships in your business and use practical strategies to leverage those relationships to improve your business.

Your good relationships with your customers and clients are necessary, as well as your relationships with you staff and other stakeholders people. Specific skills are involved to improve your social effectiveness, skills such developing your awareness of your own values, principles and assumptions.

The degree to which you are aware of your business interactions and social environment is essential. For example, it teaches you when, where and why to have crucial conversations in a variety of situations, such as maintaining quality, addressing performance issues, anticipating and meeting customer needs.

Good relationships embodies effective interpersonal skills such as verbal and non-verbal aspects of personal interactions – the extent to which you are a good listener, your timing and fineness in  to switching topics as well as how you present yourself and your business.

Your business, whatever the size, cannot function without collaborative relationships because relationships provide the context and shape the environment within which you do business.  In building business relationships, your key challenge is to engage the hearts, minds, emotions and the intellects of your people to deliver superior service and business performance.

Business relationships represent a unique strategic resource and you can be taught how achieve excellent business relationships.  The importance of relationships is noted by Gallup – No single factor predicts the productivity of an employee more clearly than his or her relationship with a direct supervisor.

Beacon will coach you and your business to build effective relationships and thus adding profits to the bottom line.

Dr Neslyn Watson-Druée, CBE

30 Minutes Complimentary Coaching Session

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If you could wave a magic wand and have what you want in the next six months in your (career, health, finance – business – relationship) what would that look like for you?

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