Coaching Approach

The Thinking Environment® Coaching (developed by Nancy Kline ) is used as a foundation in Dr Neslyn’s coaching practice. This coaching approach has been described by coaching experts as the most effective client-centred coaching method on the market. It puts the independent thinking of the coaching client at the centre, the client is enabled to think for her/himself: to go beyond dependence on the coach’s views, guidance or analysis; and to come up with ideas, directions, understanding and solutions for her/himself that can be staggeringly accurate and imaginative. The quality of our thinking depends on the way we treat each other while we are thinking. Ten behaviours are employed to generate the finest independent thinking – Ten Components of a Thinking Environment^®. In the presence of these ten behaviours the coaching client thinks with rigour, imagination, courage and grace.

Emotional Intelligence – The Emotional Intelligence Smart Coach developed by Roche Martin is used to support some coaching clients. The focus is on an overview of ten competencies that supports the development of emotional capital through the application of emotional intelligence. The client is enabled to focus on ten components of leadership in relation to emotional intelligence inclusive of self-knowing, optimism, self-reliance, assertiveness, self-confidence, relationship skills, self-actualisation, and empathy.

Each element of emotional intelligence explores psychological insights and practical strategies. The client is coached step-by-step in the practical skills that build emotional intelligence. Progress is monitored and measurable ROI is visible in both individual and team. When working with teams, the Emotional Capital assessment (which produces the

Emotional Capital Report) can be delivered to a team (and its leader) to analyse and summarise the team’s building blocks for high performance. The model and framework help to focus on the steps a team can take. Beacon Organisational Development draws on the research on Emotional Intelligence and the coaching client’s success. At the heart of star performance, the factors that are most likely to be translated into success are assertiveness, empathy, happiness, self-awareness and problem-solving (Stein and Howard).

Appreciative Inquiry is used to support the coaching client with change in four stages

• Discover – Really inquire into the best of the past and the present.
• Dream – Use the findings and stories from the Discover phase to create a compelling, memorable and ambitious picture of the desired future.
• Design – Agree the rules that will govern action from now on to reach the goal.
• Deliver – Commit to what has to happen next and who will do it.

One Command – Neuroscience: Coaching with Brain and Mind

The One Command Approach is used to access coaches to their greater capacity and to use quantum theory, access the theta brain wave and use a six-step process to make commands for what the coaching client wishes change, improve or remove from their lives

Psychometric Instruments used to support Coaching Clients:

• Lumina Leader and Lumina Spark Profiles
• Emotional Capital 360 Profile
• Margerison McCann Team Management, Linking Skills and Type of Work Profiles
• Influencing Skills, Negotiation and Conflict Resolution Profiles
• California Personality Inventory 260
• Benchmark Profile
• Gallop 34 Strengths Inventory